Buyer assist is non-existent. Misplaced entry to account by 2FA – I lately acquired a brand new PS4 after my outdated one broke 6 months in the past. Attempting to login to my PSN account and it needs 2FA for a quantity I now not have.
I am going to their web site, the place it says to observe the ‘Contact Us’ hyperlink. Low and behold, Contact Us is definitely simply an FAQs listing. One of the best half is, while you discover the entry about how you can restore your account after dropping entry with 2FA, it provides you a similar Contact Us hyperlink as earlier than – a hyperlink to the listing you’re already in.
After entering into circles for 20 minutes, I lastly discovered the PlayStation Assist Bot web page. Ofcourse, nonetheless, a know-how big like Sony cannot even get a bot web page to work. It is actually a banner saying Assist Bot after which only a gray web page.
Good one Sony. No marvel your scores are fully tanked on right here. Buyer assist simply does not exist in any respect apparently.